Careers/Business Services/Business Services Professionals Business Services Professionals Business Services at Freshfields: Use your expertise to support the processes of an international business law firm. Careers/Business Services/Business Services Professionals An important part of the Freshfields team! A range of Business Services provide support for the first class advice that we give our clients. They ensure that the in-house processes run smoothly. On these pages, you will find an introduction to those departments, where know-how plays an important part in the success of our law firm. They include Assistance, Business Development, Document Specialists, Finance, Human Resources, IT, Library & Information Service and Language Services, Office Management and PR & Communications. Come and join our team! Assistance Assistance Assistance in the administrative office in our law firm has an indispensable function. It provides the interface between our clients and our lawyers, and is responsible for the organization of the Assistant’s office. Through their know-how, our assistants ensure a smooth service for everyone involved on a daily basis. This ranges from correspondence on an international level to the coordination of deadlines and appointments, and the planning and follow-up of meetings and business trips. Business Development Business Development Our Business Development department plays an important role in the acquisition of new clients and the development of existing client relationships. It is largely responsible for the strategic further development of our law firm. Our Business Development team provides all the necessary tools to place the law firm in an optimal position as a key player. These include continuous observation of the market and implementation of suitable marketing activities, professional relationship management and development of strategic initiatives. Document Specialists Document Specialists Our specialists in this field guarantee a uniform standard in the preparation and formatting of complex documents in all MS Office applications. In doing so, they ensure the high quality standards that we use in-house and in communication with our clients. Finance Finance The specialists in our Finance team play a key role in our law office. Together with the Regional Management, they plan and control the budget for the region and ensure that all business transactions are correctly documented in our system. The Accounting, Financial Business Partnering and Procurement departments are responsible for the traditional tasks of accounting, procurement and, above all, for invoicing consulting services to our clients. Human Resources Human Resources The Human Resources department does much more than search for suitable employees. Our specialists also support them and ensure the individual development of each person through appropriate further training measures. They implement and design the complete employee life cycle in a professional manner. To achieve this, they work closely with our department supervisors and are competent contact persons for our partners, lawyers, executives and employees. IT IT Our IT specialists provide the digital infrastructure that is necessary within our law firm. System maintenance and development are among the important core tasks as well as hardware support and the ongoing development of our IT strategy. They form the technical backbone of Freshfields. Library & Information Service Library & Information Service Our specialists from the Library & Information Service team make sure that all the required information, references and sources are available to us in-house. This means they are directly involved in our success. Through a modern combination of different media, they ensure that the library is developed into a centre of competence for providing reference data, information and literature. With valid literature, information and press research, the reference and information service also supports client work and client acquisition. Office Management Office Management Office Management is the centrepiece of our law firm. This is where all the pieces fit together to ensure the general line-up and smooth processes at all our locations. Every day, our specialists from the areas of Administration, Facility Management, Reception & Conferences and our Print Services, make sure our clients and employees receive a professional service and an equally professional working environment. PR & Communications and Events & Marketing PR & Communications and Events & Marketing Our specialists in the fields of PR/Communications, Events & Marketing contribute to the optimal positioning of our law firm within the market. They ensure our communication in a professional manner, organize in-house and external events and are responsible for our website and our social media presence. Testimonials Mir Mansour Mahmoud Assistant Mir Mansour Mahmoud Assistant Dispute Resolution Hamburg I first heard about Freshfields as a global player among major law firms when I was a student. As time went on, I gained more and more information about the work of the “major law firms” and their relevance to the economy. Even then, I found the idea of working for Freshfields interesting although I had no idea about the individual tasks or even the position that I could have taken up. Fortunately, in 2018, I was given the chance to work at Freshfields and happily accepted. Since then, I have been working in the Dispute Resolution or Conflict Resolution department as a Personal Assistant. My job is to support and relieve our team of lawyers of all administrative and organizational tasks, so that they can concentrate entirely on their clients. I am extremely satisfied with my decision to work here, but I already knew that this would be the case before I started, as it is one of the few law firms to offer its applicants the opportunity of a taster day. This gave me the chance to get to know my team and the tasks at hand and, of course, it gave me a better basis for making my decision. I was very fortunate to be able to start working in a super team in a great company. We work together, laugh a lot and have fun. I can honestly say that I really enjoy coming to work in the morning. Felicitas Aretz Marketing Manager Felicitas Aretz Marketing Manager Marketing Business Development Frankfurt I have been working in the Marketing and Business Development department as a Marketing Manager since 2001. Prior to joining Freshfields, I had no idea what a law firm did in the way of marketing. At the start, I was mainly involved in creating brochures for clients in Germany and Austria. As I was the first employee in a marketing department in the German speaking region, I first had to make sure that the function of our brand was understood and that our corporate identity was used correctly. Even today, this is still a vital part of my work. It involves advising lawyers and colleagues in the Business Services, Events, Knowledge Management, Recruitment or Office Management departments, about how brochures, advertisements, letters, presentations and give-aways can be created using the Freshfields brand. Since the Freshfields brand is constantly developing, this is an incredibly exciting area that never gets boring. In the meantime, most of our products are created online, and I have had to constantly expand my knowledge of the creation of digital content. Gaining additional knowledge is greatly encouraged at Freshfields and means that the range of in-house further training possibilities is enormous. The reason why I have stayed at Freshfields for such a long time is above all, thanks to the great teamwork with people from different departments. In addition to London and Manchester, I am in regular contact with our offices in Europe, including Moscow. Each office functions in a slightly different way and it is always fun to rise new challenges. Working with my international colleagues from the Marketing department is very enriching because we all have slightly different backgrounds. In any case, I’m looking forward to the future, and looking forward to the projects that come up in the Marketing department and which, as a team, we will handle for the company. Katerina Mints Assistant Katerina Mints Assistant Corporate Law Frankfurt Since June 2017, I have been working for Freshfields, as a Personal Assistant. After studying Economics, a recruitment agency drew my attention to the company. The application process was great and very fast. I received positive feedback the very next day after my interview. When I started the job, I was very well received and quickly introduced to my work. I am very grateful to my fantastic team and for the fact that my tasks are varied and challenging. In my “Global Transactions” practice group, I work with a US partner and two associates. My tasks include travel planning and travel expenses accounting, completing the US partner’s time sheet, reserving conference rooms, planning meetings with clients, planning and organizing team events, invoicing clients and drafting and editing various documents and presentations. As I work for a US team, I am able to use my English skills every day and I really enjoy that. You always learn something new here and, I have the feeling, that you never stop learning. What I find really great at Freshfields is that you are able to work with so many departments so easily and also that everyone helps everybody else whenever needed. I think that team spirit, exchange and support is very important within the team. I come across this every day through the great working atmosphere here at Freshfields. Tatjana Gojic Assistant Tatjana Gojic Assistant Banking and Finance Law Frankfurt I work in financial law, especially in structured finance, and assist two partners and one associate. My job includes the coordination and organization of appointments, meetings and business trips. I’m also responsible for preparing documents/contracts as well as PowerPoint presentations, Excel overviews etc. However, my biggest area of responsibility is managing the invoice portfolios of both partners. I support the team in organizing new cases, monitoring the figures and invoicing. These tasks can often be very complex as I need to be aware of all the contracts, agreements and case procedures. Logical thinking and a lot of number crunching is all part of this. Due to the international nature of the company, English correspondence and telephone calls with colleagues and clients in many different countries are part of my daily routine and make my work interesting every day. I started at Freshfields in the summer of 2000. At the time, I was looking for a job in the late shift because my children were still small and this meant that I couldn’t go to work during the day. A recommendation drew my attention to Freshfields and the possibility of joining the Assistant’s office in the evening. I did this for five years in all. In 2005, I switched to daytime business and to my current team. The fact that I have worked closely with both partners for so many years shows that I am very satisfied both in this team and with my work. Our collaborative effort has always been based on mutual trust. What I value most about my team is that I am able and allowed to work independently and that my achievements are always appreciated and acknowledged. Our office also does a lot for the employees in Business Services in general. I myself have already taken part in some very interesting and instructive seminars for personal development and also in in-house English courses. I also joined our Manchester office in England in spring 2019 as part of an exchange programme. This was an exciting mini-secondment that allowed me to get to know colleagues and their work in another office and also to improve my English skills. How to become a part of the team? What requirements do I need to apply for one of the vacancies at Freshfields? + The exact requirements for specific vacancies can be found in the respective job advertisement. How can I apply and what documents should I include with my application? + For vacancies in Assistance and Office Management please send your application to: firstname.lastname@example.org For vacancies in all other Business Services departments please send your application to: email@example.com Your complete application documents should include: a personal cover letter your curriculum vitae all relevant certificates We look forward to hearing in your cover letter why you believe working with us is what you want and what you find so exciting about Freshfields. Of course, one main point of focus will be your CV. Please make sure that it is well laid out. Place the most important information in blocks (e.g. foreign languages, internships, personal data, etc.) and arrange it all in chronological order (starting with your most recent jobs, qualifications, etc.). It is better to compile all your certificates into a single file. What are the next steps after my application? + After receiving all the applications, we will make a pre-selection based on our selection criteria. If you are shortlisted, the next step will be to invite you to take part in a telephone interview. Once this interview is successful, you will be asked to attend a personal interview. Do you have any tips for my telephone interview and job interview? + Your application has been successful and you have received an invitation to a personal interview with us. Please prepare well. Convince us that you, and only you, are right candidate for a position at Freshfields. What do you already know about Freshfields and the requirements of the position you have applied for? Don’t be afraid to ask questions! Remember to give yourself plenty of time so that you arrive on time and are relaxed for your agreed appointment with us. But, most importantly, don’t be nervous! Just be yourself during the interview. What will happen to my data? + The data that you have given us will be stored and processed throughout the duration of the application process in compliance with the applicable data protection regulations.